SpotApp – Educational platform with HubSpot integrations

WSiP needed a tool to help education consultants and Telecenter staff obtain information from teachers, mainly through surveys. Previously, each educational consultant surveyed teachers in written form and then entered the survey results into the system, usually before an upcoming grading period.

One of WSiP’s goals was to free its staff from unnecessary paperwork and digitize its processes. After consultation with us, they determined that a web application would be the best solution. It would enable educational consultants to collaborate more efficiently and easily to complete their teacher surveys. Once the surveys were completed, all data could be uploaded to HubSpot, the CRM platform that connected all of WSiP’s processes and managed data. The application would also streamline the work of Telecenter employees, who could use SpotApp to record phone calls made to teachers to sign them up for meetings and conferences via a dedicated module.

WSiP was looking to build a professional product, first through an MVP with basic functions that would then be further developed with new modules. To ensure the software would meet the audience’s needs, we conducted a comprehensive product workshop for the client to address current challenges and issues, then began working to build a dedicated system.

One of the project’s important elements was creating an intuitive design and designing the entire application with gamification to increase user engagement. The product was supposed to run directly on prisoners’ individual tablets. To do so, we had to implement a number of security features preventing outsiders from gaining unauthorized access.